Refund & Cancellation Policy
Last updated: September 25, 2026
This policy explains how LawnSpotter billing, cancellations and refunds work. It is part of our Terms of Service.
Free trial
New customers can start a 14-day free trial. We collect a payment card at checkout, and you are not charged during the trial.
The trial includes the full service for the plan you choose and up to 10 users. If you keep the Solo plan after the trial, it includes one user.
If you cancel before the trial ends, you won’t be charged. If you don’t cancel, your subscription starts on day 15 and your card is charged the monthly plan price.
Billing
Solo costs $49 per month for each market you choose, for one user. Team costs a flat $99 per month for every market we cover, for up to 10 users.
Memberships bought without a trial are billed on the day you subscribe.
Subscriptions renew automatically each month until you cancel. Payments are processed securely by Stripe.
How to cancel
Cancel any time from Settings → Billing in the LawnSpotter app, or email support@lawnspotter.com.
There’s no contract and no cancellation fee.
Your plan stays active until the end of the billing period you’ve already paid for, and you keep access until then.
Refunds
Fees already paid are not refunded, and we don’t prorate partial months or unused time, except where the law requires it.
If you think you were charged in error, email support@lawnspotter.com and we’ll look into it.
Price changes and failed payments
We’ll email you at least 30 days before a price change takes effect for your subscription.
If a payment fails, we may pause your access until the balance is paid.
Contact
Questions about billing or cancellations? Email support@lawnspotter.com. LawnSpotter, New York, NY.
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